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Emergency Room Wait Times Available Online

Emergency Room Wait Times Available Online

March 19, 2009

Memorial Hospital is now posting online wait times for its Emergency Department, allowing patients with non-life threatening conditions the expected time they will have to wait before being seen by a medical professional at the hospital.  The wait times are available 24 hours a day, seven days a week at http://www.memorialhospitaljax.com. 

“We are currently running a 15-20 minute wait time, which is significantly lower than the national average,” said Tom Rounds, Director of the Emergency Department at Memorial Hospital. “But during the cold and flu season, we anticipate variations in the wait time. Thankfully, we have an Express Care facility on campus for patients with non-life threatening conditions, which allows our ED to focus on more critical patients.”

This new initiative of posting wait times online allows patients with internet access the ability to make an informed decision to either visit another facility, such as Memorial’s Express Care or to know how long they will wait should they decide to visit Memorial’s Emergency Department with non-life threatening conditions.

According to the Center for Disease Control, the national average for wait times in the Emergency Department to see a physician is almost one hour, with about 90 percent of the visits considered non-life threatening and 10 percent actual medical emergencies.

ABOUT MEMORIAL HOSPITAL: Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO,) Memorial Hospital, is known as a leader in quality, compassionate healthcare with a reputation maintained through excellent staff, along with programs of technological advances, growth and expansion to meet the ongoing needs of the community. Memorial Hospital serves the entire First Coast area. For further information about services, facilities and physicians, please go to: www.memorialhospitaljax.com

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