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Memorial Hospital CEO to Retire from Hospital Administration

Memorial Hospital March 27, 2017

Jacksonville, FL. – Memorial Hospital Chief Executive Officer & President Jim O’Loughlin is retiring after serving a long career in healthcare administration, with five of those years spent leading the team at Memorial Hospital.

“It has been an honor and a privilege to lead Memorial Hospital and work with an exceptional team of healthcare professionals who are dedicated to the organization’s mission of providing high-quality, patient-centered care to the people whose lives we touch every day,” said CEO & President Jim O’Loughlin.  “While I will miss each and every member of the team, I am confident that Memorial Hospital will continue to improve patients’ lives on a daily basis.”

O’Loughlin has led the team during a time of immense growth for Northeast Florida and the healthcare community.

Under O’Loughlin’s leadership, Memorial has increased its scope of services, improved its facilities and expanded its footprint in the region.  In fact, Memorial was the first health system in Northeast Florida to open a freestanding ER.  Today, Memorial has three, convenient freestanding ER locations.

Some of the organization’s accomplishments achieved under O’Loughlin’s leadership include:

  • Addition of an Inpatient Pediatric Unit, Pediatric Intensive Care Unit (PICU) and Emergency Pediatric services
  • Addition of Behavioral Health services (Inpatient Adult and Geriatric services as well as an Outpatient program)
  • Opening of three freestanding ERs (Memorial Emergency center – Julington Creek, Memorial Emergency Center – Atlantic and Memorial Emergency Center – Mandarin)
  • Addition of a structural heart program
  • Renovation of the main Emergency Room
  • Becoming the first hospital in the region to introduce a prescription medication kiosk, Rx to Go

“We will miss Jim immensely, however we are grateful for his exemplary service, dedication and leadership over the last five years, focusing on consistently raising the bar in quality, patient experience and employee engagement,” said Chief Operating Officer Bobby McCullough.  “Jim has positioned Memorial for long-term success and we wish him the best as he continues to serve our community.”

O’Loughlin is passionate about giving back through philanthropy and will continue to be active in the Jacksonville community, where he serves on several boards.  He will also spend time teaching health administration courses at local universities to help inspire students to become future healthcare leaders.

Tom Pentz, who has had a 30+ year career in healthcare administration, including a number of roles with HCA, has been named interim CEO and will begin in early April.

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