Memorial Hospital received full Cycle II accreditation with PCI from the Accreditation Review Committee on June 10, 2008.  Accreditation expires June 9, 2011.

Susan Burroughs, Associate Administrator at Memorial Hospital, says being an accredited Chest Pain Center with PCI means that a hospital has dedicated interventional cardiologists, nurses and technologists trained in rapid response and treatment of heart attacks, which ensures reduced heart muscle damage. 

“We are very proud to be the only accredited Chest Pain Center with PCI in Northeast Florida,” Burroughs said. “It took a lot of dedication and hard work by many of our physicians, staff and Jacksonville Fire Rescue under the leadership of Chief Moreland to make this happen. At Memorial Hospital, we have an official average of 70 minutes of administering, diagnosing and treating patients with chest pain.  The national average is 90 minutes.  This accreditation makes Memorial Hospital the leader in cardiac interventions in the Jacksonville area offering the latest technology in the care and treatment of the cardiac patient. ”

Heart attacks are the leading cause of death in the United States, with 600,000 dying annually of heart disease. More than five million Americans visit hospitals each year with chest pain. The goal of the Society of Chest Pain Centers is to significantly reduce the mortality rate of these patients by teaching the public to recognize and react to the early symptoms of a possible heart attack, reduce the time that it takes to receive treatment, and increase the accuracy and effectiveness of treatment.

The Chest Pain Center’s protocol driven and systematic approach to patient management allows physicians to reduce time to treatment during the critical early stages of a heart attack, when treatments are most effective, and to better monitor patients when it is not clear whether they are having a coronary event. Such observation helps ensure that a patient is neither sent home too early nor needlessly admitted.

With the rise of Chest Pain Centers came the need to establish standards designed to improve the consistency and quality of care provided to patients. The Society’s accreditation process insures centers meet or exceed quality-of-care measures in acute cardiac medicine.

The Chest Pain Center at Memorial Hospital has demonstrated its expertise and commitment to quality patient care by meeting or exceeding a wide set of stringent criteria and completing on-site evaluations by a review team from the Society of Chest Pain Centers.  Key areas in which a Chest Pain Center must demonstrate expertise include:

  • Integrating the emergency department with the local emergency medical system
  • Assessing, diagnosing, and treating patients quickly
  • Effectively treating patients with low risk for acute coronary syndrome and no assignable cause for their symptoms
  • Continually seeking to improve processes and procedures
  • Ensuring Chest Pain Center personnel competency and training
  • Maintaining organizational structure and commitment
  • Having a functional design that promotes optimal patient care
  • Supporting community outreach programs that educate the public to promptly seek medical care if they display symptoms of a possible heart attack

ABOUT MEMORIAL HEALTH: Fully accredited by the Joint Commission, Memorial Health, consisting of Memorial Hospital, Orange Park Medical Center and Specialty Hospital, is known as a leader in quality, compassionate healthcare with a reputation maintained through excellent staff, along with programs of technological advances, growth and expansion to meet the ongoing needs of the community. Memorial Health serves the entire First Coast area. For further information about services, facilities and physicians, please go to; or

About the Society of Chest Pain Centers (SCPC:) The Society of Chest Pain Centers is a patient centric non-profit international professional organization focused upon improving care for patients with acute coronary syndromes and other related maladies.  Established in 1998, the Society is dedicated to patient advocacy and focusing on ischemic heart disease. Central to its mission is the question, “What is right for the patient?”  In answer, the Society promotes protocol based medicine, often delivered through a Chest Pain Center model to address the diagnosis and treatment of acute coronary syndromes, heart failure, and to promote the adoption of process improvement science by healthcare providers.  To best fulfill this mission, the Society of Chest Pain Centers provides accreditation to facilities striving for optimum Chest Pain Center care.  SCPC is headquartered in Columbus, Ohio. 

For more information on the Society of Chest Pain Centers visit, or contact Robert Lipetz, Executive Director at (614) 442-5950 or