How Can I Obtain a Copy of My Medical Record?

MyHealthOne – Patient Portal

  • Manage your health by viewing and printing hospital visits, hospital lab results and your health profile.

Patient Requests

  • Requests for medical records will be processed by Ciox, at a Centralized Processing Center in Orange Park, Florida. If you are interested in obtaining a copy of your medical records, please print and complete the following form and send it to:
    • Parallon Business Performance Group Attn: Ciox Release of Information Plaza II
      335 Crossing Blvd
      Orange Park, Florida 32073

Download Forms


Medical Records Release

English

Spanish


Urgent Requests – Records for your Physician

  • Physician offices may request records via fax (855) 668-0697
  • Requests must be on an office fax cover sheet or letter head and include:
    • Patient Name
    • DOB
    • Date of Visit
    • Facility Name
    • Specific Documentation/Reports Being Requested
  • Please indicate “STAT” for all urgent requests
  • For questions please call 1-888-616-5721 Option 6

Attorney, Disability, Insurance and Third Party Requests

  • We cannot accept faxed requests
  • All Requests must be mailed directly to:
    • Parallon Business Performance Group Attn: Ciox Release of Information Plaza II
      335 Crossing Blvd
      Orange Park, Florida 32073
Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call
(888) 616-5721 Option “6”.