If you or someone you know is experiencing any of these symptoms, call 911 or go to one of our emergency rooms.

Not every hospital is prepared to treat trauma patients, but at Memorial Hospital we have a specially trained team to care for your serious emergencies. As a Level II Trauma Center Memorial Hospital has the proven expertise to save lives within the golden hour. Being a Level ll Trauma Center means we provide a higher level of care for the most critically injured patients. It also means our standards and performance are regularly reviewed by the Florida Department of Health.

Fully-staffed 24/7, a team of experienced trauma professionals is available within minutes of arrival to provide life-saving care. Patients are cared for in dedicated trauma bays in our Emergency Department. The trauma team consists of experienced emergency medicine physicians, orthopedic surgeons, neurosurgeons, specially trained critical care and emergency nurses and other trauma trained professionals.

The trauma care experts at Memorial Hospital also work closely with their partners in the field — emergency medical service providers — to deliver coordinated, specialized treatment to patients who need trauma care.

In an emergency, you are in good hands at Memorial Hospital.

The Golden Hour

Ever heard the term "The Golden Hour? Here’s an explanation. In some cases of severe trauma internal bleeding may require rapid surgical intervention. Further, shock may occur if the patient is not managed appropriately and expeditiously. Transporting the trauma patient as quickly as possible to trauma surgical specialists at a hospital trauma center is a key priority. This period of time is known as “the golden hour”.

The late Dr. R Adams Cowley is credited with promoting this concept, first in his capacity as a military surgeon and later as head of the University of Maryland Shock Trauma Center. The concept of the "Golden Hour" may have been derived from French military World War I data.

The R. Adams Cowley Shock Trauma Center section of the University of Maryland Medical Center's website quotes Cowley as saying, "There is a golden hour between life and death. If you are critically injured you have less than 60 minutes to survive. You might not die right then; it may be three days or two weeks later — but something has happened in your body that is irreparable.”

Memorial Hospital’s trauma center provides 24/7 coverage of the critical lifesaving resources needed when every minute counts.

Frequently Asked Questions

Memorial’s Level ll Trauma Center provides all-inclusive care for the critically injured patient using a multi-disciplinary approach. With state-of-the-art trauma bays, 24/7 availability of OR/radiology/IR, we provide coverage by trauma, orthopedics, neurosurgery, oral /maxillofacial, ophthalmology, ear nose and throat (ENT), plastic surgery and other specialties.

Designated trauma-trained nurses in the ED and ICU respond to all trauma activations. All activations require response from trauma-specific ED and ICU nurses, as well as a trauma surgeon, emergency physician, radiology, operating room staff and respiratory therapy specialists.

  • Trauma surgeons respond within 15 minutes.
  • All service lines provide 24/7 coverage.
  • Physicians and surgeons have undergone additional trauma-specific CME training in order to stay up-to-date on of the latest evidence-based practice recommendations.

Memorial Hospital does not admit burn patients or pediatric trauma patients on an inpatient basis who are under the age of 16.

Emergency Department RNs taking an EMS encode follow specific guidelines when activating a trauma alert or simply calling a trauma consult upon patient arrival. These guidelines follow Center for Disease Control Field Triage Criteria, used by Emergency Medical Services and trauma centers nationally. Area Emergency Medical Services providers have been provided Memorial’s activation guidelines.

UF Health’s capabilities include pediatrics. They are also a teaching facility and are required by national standards to perform research.

Memorial Hospital already operates one of the busiest emergency teams in the City of Jacksonville, handling more than 120,000 annual ER visits from four separate locations, including over 900 trauma patients. By introducing a Level II Trauma Center, it is responding to the needs of the community to have quick access to critical trauma services when they need it most. Lives will be saved.